| PRE-FORUM WORKSHOPS AT A GLANCE - Wednesday, October 8, 2008 | |||
| 8:15 | Continental Breakfast and Registration | ||
| 9:00 | Workshop A - Building Performance Management Capability Through Simulation | Workshop B - Optimization and Business Process Management | Workshop C - Driver Based Planning |
| 12:00 | Networking Luncheon | ||
| 1:00 | Workshop D - Building Design for Six Sigma (DfSS) Capability Through Simulation | Workshop E - Building a Program and Plan for Performance Management | Workshop F - Aligning Individual Performance to Organizational Goals |
| 4:00 | Networking Reception | ||
| 4:30 | Workshop G - Creating, Implementing and Managing the Balanced Scorecard | ||
| 7:30 | Workshop Adjourn | ||
Performance Management tools are numerous, complex, and interdependent. As with most skills, practicing with Performance Management tools sharpens the practitioner's mastery of them. However, it is difficult to practice Performance Management in a "safe" environment. Students newly trained in Performance Management typically practice their skills "on the job". Consequently, without the ability to practice the nuances and intricacies of Performance Management, it is likely that optimal outcomes are not achieved.
Within any organization, every task, transaction and deed is supported by a business process. Business processes make up the core of any functional enterprise. Many businesses make the mistake of improving processes through focusing on tools instead of the people that execute processes. In this workshop, you will learn how process management is about knowledge management and getting the best out of the people who drive the operations of the enterprise.
Organizational stakeholders, both internal and external, crave financial predictability and urge accountability. However, their demands cannot be met by traditional planning systems as they are purely based on historical data and do not allow for scenarios that can result in significant budget adjustments. Driver-Based Planning enables financial agility through focusing on activities that can be controlled through diligence. This form of planning is about assessing the health of the organization and understanding the factors that drive the business. In this comprehensive workshop, you will learn about the fundamentals of Drive-Based Planning and how it can generate new levels of business performance.
DfSS tools are numerous, complex, interdependent and have many conditions and prerequisite assumptions. As with most skills, practicing with DfSS tools sharpens the practitioner's mastery of them. However, because DfSS project cycle times are often measured in years, feedback on design errors and DfSS training effectiveness can be significantly delayed. Consequently, without the ability to practice the nuances and intricacies of DfSS, errors in actual product and process designs are likely, and evaluating DfSS training effectiveness is particularly difficult. All of this combines to make improved DfSS training a critical component in developing an organization's DfSS capability.
Strategy is only executed by the individuals that make the business function. When individual employees fail to understand the strategy and do not engage themselves with it, the goals of the organization are neglected. Employee engagement and their understanding of how their contributions relate to the success of the organization is vital to ensuring the execution of strategy. In this session, you will learn how to effectively communicate the linkage between an individual’s contributions and the success of the organization to motivate the individual employee.
Every great journey begins with a single step. When it comes to performance management, this axiom holds true.
Performance Management is not just about improving the results of one process or business unit. It is an organizational effort that requires communication, transparency, and cooperation. Without a plan and a program to initiative implementation, performance management is doomed to fail. In this comprehensive workshop, you will learn how to develop a plan that is easy to understand and supplement it with a tactical program that can generate results in bringing performance management to life.
Many organizations have a form of performance management or scorecard. However, in many cases, these scorecards and management systems are only used in specific divisions or silos within the organization. The Balanced Scorecard is a tool that aligns the entire organization to strategy through assessing organizational performance across four perspectives (financial, customer, internal process, learning/growth). In this workshop, you will learn how to manage strategy through the Balanced Scorecard.